Communication Technology for Health Professionals

Written Assignment 1
HIT Strategic Plan
Information and Communication Technology for Health Professionals
Dr. Michelle Kameka
Florida International University
HIT Strategic Plan
Corporate/ Institutional Goals and Objectives
Our mission is to provide the best environment for our employees and patients. Providing
employees with a comfortable workplace and training to offer patients the best possible care.
Patients will be able to receive effective quality care at a low cost. Our goal is to expand and
diversify the market service base to the best of our ability (Glandon, Smaltz, Slovensky, 2014).
HIT Goals and Objectives
Our Health Information Technology systems will analyze changes in the service market
and resources for the development of new services (Glandon, Smaltz, Slovensky, 2014).
Supplying our physicians with top of the line tools and software will allow them to effectively
treat patients with the highest quality of care. New health information technology will strive to
improve quality, effectiveness and efficiency of healthcare services while keeping their personal
health information private (Aminpour, Sadoughi, Ahmadi, 2013).
Priorities for the applications portfolio
Each factor listed below is imperative to the success of a HIT system but for the
successful planning we must list priorities for the new computer applications from most
recommended priority to least below. (Glandon, Smaltz, Slovensky, 2014)
Financial information system that manages all financial transactions like
payments from patients, assets, and expenses.
Office automation system ensure communication and document storage
Facilities project management system to ensure meeting company goals by
planning and organization
Human resources system for the hiring and proper training of employees
Resource utilization and scheduling systems for patients and physicians to avoid
delays, missed appointments and unused equipment
Materials management system organizing and controlling the disbursement of
materials available to employees
Financial information and office automation is listed as top priorities because patient
financial and medical documents need to be ensured of their privacy. The Health Information
Portability and Accountability Act (HIPAA) ensures that a patients medical private information
will be protected when electronically transmitted (Glandon, Smaltz, Slovensky, 2014). There can
be serious consequences if violated, thus we must ensure a patients privacy is protected at all
HIT Architecture and Infrastructure
The current HIT architecture has many flaws to its system like time consumption,
distribution, information security, and sever pressure (Yao, Han, Ma, Xue, Chen, Li, 2014). All
of these detrimental issues can be avoided by using a Cloud based Virtual Desktop
Infrastructure. The new Cloud system will work almost like the very popular ICloud system most
of us use to store photos or information from our cell phones except with higher security. The
desktop infrastructure will have centralized data servers with the appropriate amount of storage
and operating system to be able to withstand a large amount of patient and facility data (Park,
Hwang, Lee, Park.Y, 2015). In order for the patient data to reach the selected electronic devices,
it must be authorized though the virtual private network firewall. Once the authorized device is
secured and connected to internet the patients and physicians will be able to safely access data.
Much like the diagram below provided by, only specified requested data will be
able to be received by authorized personnel though the cloud. With the help of infrastructures
technical staff working closely with management and staff, the centralized technology system
will be able to improve security, user satisfaction, and efficiency (Glandon, Smaltz, Slovensky,

In order to implement a new Health Information Technology Cloud System, we must
analyze what materials are needed and how to apply them into our facility. Implementation and
transition of the software will need to be capable with the electronic devices in the facility (Yao,
Han, Ma, Xue, Chen, Li, 2014). Like many other large healthcare organizations, we will be
utilizing a combination of different software developments (Glandon, Smaltz, Slovensky, 2014).
We will be purchasing software packages from MedQuist and MedPlus. MedQuist will provide
us with the software needed to transcribe clinical documents, and speech recognition. The
MedPlus software package will include electronic storage, patient data accessibility, and
physician portals (Mag, 2006).
HIT Management and Staffing Plan
For an effective new software system to work, staff must have an understanding of its
functions. Each department will have their own specialized technicians on hand to solve any
technical issues or misunderstanding of the system (Glandon, Smaltz, Slovensky, 2014). When
implementing the software, the organization will work as a team focusing on workflow process
one department at a time. This will allow staff members to make clinical suggestions, be
attentive, and be united (Cohn, Berman, Chaiken, Green, Green.M, 2009)
Resource Requirements
Of the many resources needed to carry out the HIT plan, a capital and operating budget
are extremely essential. The capital budget will consist of the cost that coincide with the
computer hardware, software, network and telecommunication equipment for the following five
to ten years. The operating budget will cover most assets from the HIT plan like training
programs, consultants, supplies and materials. (Glandon, Smaltz, Slovensky, Boxerman, Austin,
2008). In order to execute our goals as an organization it is also required to have a planning
method with a series of steps like the one below.
(Glandon, Smaltz, Slovensky, Boxerman, Austin, 2008).
As shown in the diagram, there are many steps that need to be accounted for when
presenting a plan to upper management. First and foremost, there must be an informative topic
research presented to management so they are aware of your studies (Glandon, Smaltz,
Slovensky, 2014). With reviewing the successes and failures of other software and information
technology programs we will be able to identify our technology system needs (Park, Hwang,
Lee, Park.Y, 2015). Once we have an understanding of what HIT systems our institution is
capable of, we can begin following the steps of implementation.
Summary/ Conclusion
Much thought and dedication is necessary when creating your own HIT system. It is most
important that we plan ahead and research what is needed to have a successful technology
system in our facilities to reach our goals. A HIT strategic plan must include the following,
Present process
to management
Review strategic
Ientify and
review IT
system needs
Identify system
Plan for
Resource and
time estimates
Present plan to
institutional goals, HIT goals, priorities, architecture and infrastructure, software development, a
staffing plan, and resource requirements. All of these elements show us what we need to know to
create a system that is within budget and how to safely implement it in the facility so that it is
easily accessible to patients and physicians without releasing any confidential information.
A system is best for the patients, physicians, and healthcare facilities.
Cloud based technology systems provides high performance health care delivery safety and
quickly at a low cost. Without the need of a big PC server near every computer in the facility,
cloud services will decrease electricity costs (Yao, Han, Ma, Xue, Chen, Li, 2014).
Glandon, G. L., Smaltz, D. H., & Slovensky, D. J. (2014). Information systems for healthcare
management (8th ed.). Chicago, IL: Health Administration Press.
Glandon, G. L., Smaltz, D. H., Slovensky, D. J., Boxerman, S. B., & Austin, C. J. (2008). Austin
and Boxerman’s information systems for healthcare management. Chicago: Health
Administration Press.
Mag, H. (2006, January 01). The Place To Be for Healthcare IT Shopping. Retrieved from
Yao, Q., Han, X., Ma, X., Xue, Y., Chen, Y., & Li, J. (2014).
System as a Service for Grassroots Healthcare Institutions. Journal of Medical Systems,
38(9), 104.
Aminpour, F., Sadoughi, F., & Ahamadi, M. (2013). Towards the Application of Open Source
Software in Developing National Electronic Health Record- Narrative Review Article.
Iranian Journal of Public Health, 42(12), 1333-1339. Retrieved from
Park, S., Hwang, M., Lee, S., & Park, Y. B. (2015). A Generic Software Development Process
Refined from Best Practices for Cloud Computing. Sustainability, 7(5), 5321-5344.

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