Interrelationships of communication within organizational systems

6/20/2018 Assessment 4 BUS-FP3050 – Spring 2018 – Section 02
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Assessment 4
Effective Leadership
Overview
Write an essay detailing a selected individual’s leadership style and approaches in relationship to his or her
communication, using and applying various leadership methods and theories.
By successfully completing this assessment, you will demonstrate your proficiency in the following course
competencies and assessment criteria:
Competency 1: Analyze business communication situations.
Analyze a leader’s methods of influence.
Competency 2: Analyze the interrelationships of communication within organizational systems.
Apply theories related to leadership styles to describe a leader’s communication.
Analyze a leader’s communication from a situational leadership perspective.
Describe a leader’s use of power bases in relationship to a leader’s communication.
Competency 3: Communicate effectively.
Consistently apply appropriate APA style and formatting.
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Competency Map
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progress through your course.
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Context
This assessment focuses on the ever evolving topics of organizational leadership and effective communication
competencies:
Who are the truly influential leaders in our organizations and personal lives?
How do we each individually define leadership and how did we come to our current level of
understanding?
Modern thought holds that true leadership versus management occurs when followers willingly choose to follow
their leader out of a belief in their ability to manifest a well communicated mission, goal or outcome. Hamel and
Prahalad (1996) write, “The role of leader as forecaster is to articulate a future so full of exciting possibilities that
no one will be able to rest until it is achieved” (p. 186). According to Farren and Kaye (1996), “Leaders are
bridges that connect people to the future. They include others’ visions in their own, building alliances and
partnerships based on shared aspirations” (p. 187). True leadership results in shared realities and a sense of trust!
Details Attempt 1 Available Attempt 2 Attempt 3
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6/20/2018 Assessment 4 BUS-FP3050 – Spring 2018 – Section 02
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In addition, it has been suggested that potential followers engage in both conscious and unconscious evaluations
of a potential leader, but they will only follow and strive to perform at their full potential if they believe this
leader to be credible. To help support this theory, Bornstein and Smith (1996) have identified what they consider
to be the Six Cs of Leadership Credibility:
1. Conviction: The passion and commitment the person demonstrates toward his or her vision.
2. Character: Consistent demonstration of integrity, honesty, respect, and trust.
3. Care: Demonstration of concern for the personal and professional well-being of others.
4. Courage: Willingness to stand up for one’s beliefs, challenge others, admit mistakes, and change one’s
behavior when necessary.
5. Composure: Consistent display of appropriate emotional reactions, particularly in tough or crisis
situations.
6. Competence: Proficiency in hard skills, such as technical, functional, and content expertise skills, and soft
skills, such as interpersonal, communication, team, and organizational skills (pp. 283284).
We all act as both leaders and followers within our families, at work, and in our social lives. Take some time
reflect upon our own beliefs and competencies in regard to leadership and communication.
References
Hesselbein, F., Goldmith, M., & Beckhard, R. (Eds.). (1996). The leader of the future: New visions, strategies, and
practice for the next era. New York, NY: Jossey-Bass.
Farren, C., & Kaye, B. L. (1996). New skills for new leadership roles. In F. Hesselbein, M. Goldsmith, & R.
Beckhard (Eds.), The leader of the future: New visions, strategies, and practice for the next era (pp. 175-
188). New York, NY: Jossey-Bass.
Hamel, G., & Prahalad, C. K. (1996). In F. Hesselbein, M. Goldsmith, & R. Beckhard (Eds.), The leader of the
future: New visions, strategies, and practice for the next era (p. 186). New York, NY: Jossey-Bass.
Bornstein, S. M., & Smith, A. F. (1996). In F. Hesselbein, M. Goldsmith, & R. Beckhard (Eds.), The leader of the
future: new visions, strategies, and practice for the next era (pp. 281292). New York, NY: Jossey-Bass.
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Resources
Suggested Resources
The following optional resources are provided to support you in completing the assessment or to provide a
helpful context. For additional resources, refer to the Research Resources and Supplemental Resources in the left
navigation menu of your courseroom.
Library Resources
The following e-books or articles from the Capella University Library are linked directly in this course:
Scott, J. T. (2005). Concise handbook of management: A practitioner’s approach. Birmingham, NY:
Hayworth Press.
Chapter 5, “Management Competencies and Styles,” addresses Charles Handy’s six methods of
influence.
Ephrpos, P. H., & Vassil, T. V. (2005). Groups that work: Structure and process. New York, NY: Columbia
University Press.
Chapter 7 addresses Goleman’s six leadership styles.
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Mitchell, S. (2005). A concise guide to program management: Fundamental concepts and issues. West
Lafayette, IN: Purdue University Press.
Chapter 9 addresses the Blake and Mouton Managerial Grid.
Aswathappa, K. (2010). Organisational behaviour. Mumbai, India: Himalaya Publishing House.
Pages 401413 of this e-book cover a range of leadership theories.
Kondalkar, V. G. (2009). Organisation development. Delhi, India: New Age International.
Pages 201202 address French and Raven’s bases of power.
Mendonca, M., & Kanungo, R. N. (2007). Ethical leadership. Buckingham, GBR: Open University Press.
Pages 3334 address ways leaders influence others.
Course Library Guide
A Capella University library guide has been created specifically for your use in this course. You are encouraged to
refer to the resources in the BUS-FP3050 Fundamentals of Organizational Communication Library Guide to
help direct your research.
Internet Resources
Access the following resources by clicking the links provided. Please note that URLs change frequently.
Permissions for the following links have been either granted or deemed appropriate for educational use at the
time of course publication.
MindTools. (2013). The Blake Mouton managerial grid. Retrieved from
http://www.mindtools.com/pages/article/newLDR_73.htm
MindTools. (2013). The Hersey Blanchard situational leadership theory. Retrieved from
http://www.mindtools.com/pages/article/newLDR_44.htm
Manage Train Learn. (2013). Tannenbaum and Schmidt’s continuum. Retrieved from
http://www.managetrainlearn.com/page/tannenbaum-and-schmidt
Bookstore Resources
The resources listed below are relevant to the topics and assessments in this course and are not required. Unless
noted otherwise, these materials are available for purchase from the Capella University Bookstore. When
searching the bookstore, be sure to look for the Course ID with the specific FP (FlexPath) course designation.
Shockley-Zalabak, P. S. (2015). Fundamentals of organizational communication: Knowledge, sensitivity,
skills, values (9th ed.). Upper Saddle River, NJ: Pearson.
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Assessment Instructions
Complete the following:
Choose an individual who you know personally and consider to be an effective leader. This person may
be someone you have worked for or with or have been in contact with through organizations in the
community.
Research the various leadership theories and methods referenced in the assessment instructions below
using the Capella library and other sources. The suggested materials in the Resources for this
assessment is a good place to start.
Write an essay detailing the selected individual’s leadership style and approaches in relationship to his
or her communication through the following:
Use Charles Handy’s six methods of influence to analyze how the leader influences others.
Apply different theories related to leadership styles to describe the leader’s communication.
Describe which of Goleman’s six leadership styles best fits the leader.
Identify the leader’s position on the Tannenbaum-Schmidt leadership continuum.
Analyze the leader’s place in the Blake and Mouton Managerial Grid.
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6/20/2018 Assessment 4 BUS-FP3050 – Spring 2018 – Section 02
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Analyze the leader’s communication using Hersey and Blanchard’s situational leadership theory.
Using French and Raven’s description of five leadership power types, explain how the leader
communicates.
Additional Requirements
Written communication: Written communication is free of errors that detract from the overall
message.
APA formatting: Resources and citations are formatted according to APA (6th ed.) style and
formatting. Include a properly formatted title page and references page.
Font and font size: Times New Roman, 12 point.
How to use the scoring guide
Effective Leadership Scoring Guide
Use the scoring guide to enhance your learning.
VIEW SCORING
GUIDE
This button will take you to the next available assessment
attempt tab, where you will be able to submit your assessment.
SUBMIT ASSESSMENT
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