In general terms, self-esteem refers to a positive overall evaluation of oneself. People with high self-esteem are likely to engage in all of the following behaviors except:
a) Express a general positive attitude to life and others that they come in contact with.
b) Volunteer to work on difficult projects.
c) Likely to get involved with social activites in the organization.
d) Frequently express doubt about their ability to perform on difficult tasks.
The first step in understanding others is to begin by getting an understanding of :
a) Human relations principles.
b) Basic cognitive psychology.
c) Basic human behavior.
d) Yourself.
Chronic stress in children may lead to:
a) Low self-esteem.
b) Low academic achievement.
c) Substance abuse.
d) All of the listed responses are correct.
Forcing thoughts to remain unconscious in order to avoid anxiety that would result if they were conscious is the definition of which Freudian defense mechanism ?
a) Denial
b) Isolation
c) Regression
d) Repression
e) Projection.
Which communication style is clearest and most productive ?
a) Aggressive
b) Assertive
c) Passive-aggressive
d) Passive.
What is true about body language ?
a) Body language is the same in all cultures.
b) Most people don’t pay attention to others’ body language.
c) What you say verbally comes across more strongly than what you say nonverbally.
d) Body language is often considered the most “honest” form of communication.
The defense mechanism known as _________ involves attributing ones’ own undesirable feelings to others people. a) Projection
b) Undoing
c) Compartmentalization
d) Reaction formation.
The following are positive coping techniques except:
a) Proactive-coping.
b) Social coping.
c) Dissociation.
d) Meaning focused coping.
People who are neurotic have which of the following needs :
a) Affection and approval .
b) A partner who will take over their life.
c) Power for control over others.
d) Personal admiration.
e) All of the above.
Symptoms of low self esteem include the following except:
a) Inability to make decisions
b) Prefectionism
c) Responding constructively to stress
d) Inability to handle criticism
2
According to study at UCLA , as much as 93% of communication effectiveness is determined by nonverbal cues: a) True
b) False
Escape –Avoidance is a form of what type of coping strategy ?
a) Appraisal – focused
b) Problem – focused
c) Emotion – focused
Believing in one’s capabilities is called:
a) Self – esteem
b) Self – confidence
c) Self – concept
The following are types of difficult people except:
a) The know it all person
b) The whiner
c) The yes person
d) The assertive person
e) The grenade
Karen – Horney described 3 unhealthy strategies people utilize to protect themselves ( Moving toward – Moving against and Moving away ). Which of the following decribes Moving against strategy ? a) Distancing oneself from anyone perceived as a threat
b) Threatening those perceived as a threat
c) Compliance
The following are feelings that are often associated with trauma :
a) Anxiety / panic attack
b) Depression
c) Anger
d) Guilt and shame
e) All of the above
3
Match the type of thinking with the correct description :
a) Overgeneralization 1- Paying attention selectively to the negatives and disregarding the Positives .
b) Self blame 2- Making a general unniversal rule from one isolated event . c) Filtering 3- Blaming yourself for things that may not be your fault. d) Global labelling 4- Automatically using disparaging labels to describe yourself.
Jen quits school to ensure she doesn’t have to speak in public. What kind of defense mechanism is she using ? a) Denial
b) Avoidance
c) Sublimation
d) Passive-Aggressive
Which defense mechanism did Freud believe to be a sign of maturity?
a) Repression
b) Sublimation
c) Displacement
d) Regression
Self-efficacy is one of the main components of self-esteem. If a person has high self-efficacy he/she is likely to: a) Believe that he/she has the ability to do what is necessary to accomplish the task.
b) Ask for a considerable amount of help in determining how to start a difficult project. c) Feel that he/she lacks the skills necessary to carryout a specific task.
d) Believe that most assignments are difficult and confusing.
Self-esteem means “the sort of person one perceives one’s self to be.”
a) True
b) False
The following are principles to guide recovery from trauma:
a) Seeking support from others.
b) Accepting your feelings rather than fighting against them.
c) Making time for relaxation and pleasure.
d) Beware of dependance on alcohol or drugs.
e) All of the above.
4
A man who cheats on his wife accuses her of being unfaithful. This is an example of _____________ a) Sublimation
b) Rationalization
c) Repression
d) Projection
Which of the following statements is true of self-concept:
a) We base it on the ways others react and respond to us.
b) Our experiences are critical to our self-concept.
c) First experiences have great emphasis on our self-concept.
d) All of the above.
Interpersonal communication is :
a) Communication that occurs among several people ( group communication ). b) Communication between two people .
c) Internal dialouge ( self-talk ).
The following is a barrier to effective communication :
a) Stereotyping
b) Challenging
c) Being defensive
d) Agreeing and disagreeing
e) All of the above
Passive-aggressive behavior is a deliberate and masked way to express anger. a) True
b) False
Reaction to traumatic events can last few weeks or years .
a) True
b) Fasle
You would advise someone recovering from a traumatic experience to do the following except: a) Establish a routine for daily life.
b) Turn to others for help and support.
c) Face the situation, people and places that remind you of the trauma when ready. d) Keep busy and avoid recreational activities or relaxation.
5
Tim is a shop owner and a thief. He automatically accuses anyone who looks suspicious in his store of stealing. Which mechanism did Tim use ?
a) Repression
b) Reaction Formation
c) Denial
d) Projection
e) Sublimation
The following are forms of cognitive distortion except :
a) All or nothing thinking
b) Personalization and blame
c) Positive thinking
d) Labeling
In dealing with anger you should consider the following :
a) Hold your defenses to a minimum.
b) Avoid the temptation to rationalize your anger .
c) Learn to recognize the many faces of anger .
d) Live in humility rather than self-pre occupied pride.
e) All of the above .
Anxiety and excessive worry can cause the following except :
a) Apprehension and feeling out of control.
b) Improvement of your performance and your concentration.
c) Difficulty making dicisions .
d) Low confidence.
The following skill is needed in dealing with anger :
a) Identify internal cues to feelings of anger .
b) Develop coping mechanisms for dealing with anger .
c) Express anger without loss of control.
d) Identify thoughts prior to aggressive acts.
e) All of the above .
6
Our complex personality can be thought of having three voices :
a) Adult voice.
b) Parent voice.
c) Child voice.
Which of these represent the “ voices from the past” ?
Black and white thinking is a form of positive thinking
a) True
b) False
The following describes the aggressive person except :
a) The others are inferior, wrong and not worth anything .
b) Will get their way regardless of the consequences .
c) Considers the feelings of others.
d) Feels superior and right all the time.
“ I’m weak and resentful, so I sabotage, frustrate and disrupt”.
This statement describes which of the following:
a) The assertive person
b) The passive-Aggressive person
c) The Aggressive person
d) The passive person
Rationalization is :
a) Retreating in response to stress to an earlier level of development.
b) Involuntarily blocking unpleasant feelings and experiences from one’s awareness.
c) Attempting to make excuses or formulate logical reasons to justify unacceptable feelings or behaviors. d) Refusing to acknowledge the existance of a real situation or the feelings associated with it .
The following is true about feelings except :
a) Feelings are influenced by your thoughts and perceptions.
b) You cannot suppress your feelings .
c) Anxious prone people have a tendency to suppress their feelings .
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