IHP 604 Final Project Guidelines and Rubric
The final project for this course is the creation of a quality plan—also known as a performance improvement plan—for a healthcare organization. You may develop this plan for an acute-care facility, a same-day surgery facility, an ambulatory care organization, a clinic setting, a long-term care facility, or some other type of healthcare organization you may be familiar with given your own professional healthcare work experience. In addressing the critical elements for this assignment, all APA formatting and citation requirements apply. Further, as this is a scholarly initiative, you must use peer-reviewed or evidence-based sources for this assignment. Data may be derived from public healthcare databases, or you may use data from your own healthcare organization. The final product represents an authentic demonstration of competency because quality plans are used as tools by healthcare facilities to provide frameworks for collaboratively planned, systematic, and organization-wide approaches to improvement. These quality plans are always kept on-site, updated yearly, and reviewed by surveyors and accreditors.
The project is divided into two milestone journals, which will be submitted at various points throughout the course to scaffold learning and ensure quality final submissions. These milestones will be submitted in Modules Four and Seven. In these journal assignments, you will reflect on the progress you have made on your project thus far and ask any clarifying questions that will assist you as you progress on your project. These assignments will also provide you with the opportunity to submit drafts of your project so that you can receive feedback on them from your instructor. In addition, there are several short papers that you will complete throughout the course which will help you to understand course concepts, as well as activities that will allow you to practice working with data. All of these concepts should be incorporated into the final project. The final product will be submitted in Module Nine.
In this assignment, you will demonstrate your mastery of the following course outcomes:
Specifically, the following critical elements must be addressed:
Consider using a visual aid to depict this through specific types of data.
Milestone One: Check-in Journal
In Module Four, you will submit a check-in journal assignment. The journal assignment should include a reflection of the status of your final project. You also have the opportunity to submit a draft of the Purpose and Quality Statement and Status of Quality Tools and Standards sections of your final project to your instructor for review and feedback. This milestone will be graded with the Milestone One Rubric.
Milestone Two: Check-in Journal
In Module Seven, you will submit a check-in journal assignment. The journal assignment should include a reflection of the status of your final project. You also have the opportunity to submit a draft of the Measures and Benchmarks, Process Improvements, and Evaluation and Reporting sections of your final project to your instructor for review and feedback. This milestone will be graded with the Milestone Two Rubric.
Final Submission: Quality Plan
In Module Nine, you will submit your final project. It should be a complete, polished artifact containing all of the critical elements of the final product. It should reflect the incorporation of feedback gained throughout the course. This submission will be graded with the Final Project Rubric.
Guidelines for Submission: Your quality plan should be 10 to 12 pages in length (plus a cover page and references) and written in APA format. Use double spacing, 12-point Times New Roman font, and one-inch margins. Include at least five references cited in APA format.
Critical Elements | Exemplary (100%) | Proficient (85%) | Needs Improvement (55%) | Not Evident (0%) | Value |
Purpose and Quality
Statement: Purpose
|
Meets “Proficient” criteria and explanation demonstrates an advanced understanding of the purpose of implementing a quality plan and the role of accreditation | Explains the purpose of implementing a quality plan using accreditation standards to support the response | Explains the purpose of implementing a quality plan but explanation is unclear or does not address accreditation standards in the response | Does not explain the purpose of implementing a quality plan | 6.4 |
Purpose and Quality Statement:
Commitment
|
Meets “Proficient” criteria and includes exceptional detail to support determination | Determines the healthcare organization’s commitment to patient safety and quality | Determines the healthcare organization’s commitment to patient safety and quality but contains gaps in detail or is unclear | Does not determine the healthcare organization’s commitment to patient safety and quality | 6.4 |
Critical Elements | Exemplary (100%) | Proficient (85%) | Needs Improvement (55%) | Not Evident (0%) | Value |
Purpose and Quality Statement:
Stakeholder Groups
|
Meets “Proficient” criteria and illustrates a sophisticated understanding of the various stakeholder roles impacted by the process | Describes the various stakeholder groups that have a vested interest in the performance-improvement process | Describes the various stakeholder groups that have a vested interest in the performance-improvement process, but response is cursory or is missing key stakeholders | Does not describe the various stakeholder groups that have a vested interest in the performance-improvement process | 4.8 |
Purpose and Quality
Statement: Quality Statement
|
Meets “Proficient” criteria and demonstrates a sophisticated understanding of the objectives needed to implement a quality plan | Develops a quality statement that outlines the objectives of the quality plan | Develops a quality statement that outlines the objectives of the quality plan, but plan is cursory or illogical | Does not develop a quality statement that outlines the objectives of the quality plan | 2.74 |
Status of Quality
Tools and Standards: Status of Accreditation
|
Meets “Proficient” criteria and demonstrates a thorough understanding of accreditation survey results | Describes the current status of accreditation based on recent accreditation survey results | Describes the current status of accreditation, but explanation is cursory or illogical or is not supported by accreditation
survey results |
Does not describe the current status of accreditation based on recent accreditation survey results | 6.4 |
Status of Quality Tools and Standards:
Information Management Systems
|
Meets “Proficient” criteria and demonstrates a sophisticated understanding of the information management systems and patient care technologies | Analyzes the current information management systems and patient care technologies for their ability to collect data for reporting quality measures and accreditation requirements | Analyzes the information management systems and patient care technologies, but analysis is cursory or unclear or contains inaccuracies | Does not analyze the information management systems and patient care technologies | 3.2 |
Status of Quality Tools and Standards:
Meaningful Use
|
Meets “Proficient” criteria and includes exceptional detail | Explains the impact of meaningful-use implementation at the organization as it pertains to patient safety and quality initiatives | Explains the impact of meaningful-use implementation
at the organization, but explanation is cursory or unclear or contains inaccuracies |
Does not explain the impact of meaningful-use implementation at the organization as it pertains to patient safety and quality initiatives | 3.2 |
Measures and Benchmarks:
Performance- Improvement Data
|
Meets “Proficient” criteria and outline is exceptionally thorough and detailed | Outlines how current performance-improvement data and initiatives are tracked through the organization | Outlines how current performance-improvement data and initiatives are tracked through the organization, but
outline is cursory, illogical, or missing components |
Does not outline how current performance-improvement data and initiatives are tracked through the organization | 3.2 |
Critical Elements | Exemplary (100%) | Proficient (85%) | Needs Improvement (55%) | Not Evident (0%) | Value |
Measures and Benchmarks:
Benchmark Data
|
Meets “Proficient” criteria and comparison is exceptionally thorough | Compares how the healthcare organization is doing in key safety measures using appropriate benchmark data | Compares how the healthcare organization is doing in key safety measures using appropriate benchmark data, but comparison is cursory or unclear or contains inaccuracies | Does not compare how the healthcare organization is doing in key safety measures using appropriate benchmark data | 2.74 |
Measures and Benchmarks:
Compliance
|
Meets “Proficient” criteria and provides sophisticated analysis of the metrics, demonstrating deep insight into compliance for accreditation standards | Analyzes the metrics to determine if the healthcare organization demonstrates compliance for accreditation standards | Analyzes the metrics to determine if the healthcare organization demonstrates compliance for accreditation standards, but response is cursory or illogical or lacks justification | Does not analyze the metrics to determine if the healthcare organization demonstrates compliance for accreditation standards | 2.74 |
Measures and
Benchmarks: Patient Safety and Quality Issues
|
Meets “Proficient” criteria and makes cogent connections between reimbursement data and patient safety and quality issues | Explains how reimbursement data is used to identify patient safety and quality issues | Explains how reimbursement data is used to identify patient safety and quality issues, but
explanation is cursory or illogical |
Does not explain how reimbursement data is used to identify patient safety and quality issues | 6.4 |
Measures and
Benchmarks: Impact of Reimbursement Data
|
Meets “Proficient” criteria and makes cogent connections between reimbursement data and accreditation status | Explains the impact of reimbursement data on the accreditation status | Explains the impact of reimbursement data on the accreditation status, but
explanation is cursory or illogical |
Does not explain the impact of reimbursement data on the accreditation status | 6.4 |
Measures and
Benchmarks: Policies
|
Meets “Proficient” criteria and provides keen insight into the impact of reimbursement policies on patient safety and quality initiatives | Describes the impact of reimbursement policies on patient safety and quality initiatives | Describes the impact of reimbursement policies on patient safety and quality initiatives, but response is cursory or illogical | Does not describe the impact of reimbursement policies on patient safety and quality initiatives | 6.4 |
Measures and Benchmarks:
Leadership
|
Meets “Proficient” criteria and includes exceptional detail | Describes the role of leadership in the dissemination and application of quality data | Describes the role of leadership in the dissemination and application of quality data, but description is cursory, contains inaccuracies, or lacks justification | Does not describe how leadership is involved in the dissemination and application of quality data at this healthcare organization | 4.8 |
Critical Elements | Exemplary (100%) | Proficient (85%) | Needs Improvement (55%) | Not Evident (0%) | Value |
Process Improvements:
Recommendations
|
Meets “Proficient” criteria and recommendations demonstrate a sophisticated analysis of current organization | Summarizes recommendations based on the analysis of the current organization | Summarizes recommendations based on the analysis of the current organization, but recommendations are unclear
or illogical or lack justification |
Does not summarize recommendations based on the
analysis of the current organization |
2.74 |
Process Improvements:
Goals
|
Meets “Proficient” criteria and demonstrates a sophisticated understanding of the goals needed to improve current quality measures | Develops goals that address the
current organization’s quality measurements and improvement needs |
Develops goals, but goals are cursory or do not address current organization’s quality
measurements and improvement needs |
Does not develop goals based on the evaluation of the current
organization’s quality measurements and improvement needs |
2.74 |
Process
Improvements: New Technology
|
Meets “Proficient” criteria and includes exceptional detail | Recommends a new technology that addresses one of the patient safety or quality concerns with a clear explanation | Recommends a new technology, but recommendation does not
address the issues or explanation is unclear |
Does not recommend new technology that could improve one of the patient safety or quality concerns | 3.2 |
Process Improvements:
Leadership Strategies
|
Meets “Proficient” criteria and demonstrates a sophisticated understanding of leadership strategies | Describes leadership strategies that are needed to ensure stakeholder and community input into the quality program | Describes leadership strategies that are needed to ensure stakeholder and community input into the quality program, but description is cursory or strategies lack justification | Does not describe leadership strategies that are needed to ensure stakeholder and community input into the quality program | 4.8 |
Process Improvements:
Policy Changes
|
Meets “Proficient” criteria and recommendation comprehensively addresses the issues and demonstrates keen insight | Recommends a policy change that addresses the patient safety and quality issues | Recommends a policy change that addresses the patient safety and quality issues, but recommendation is cursory or illogical or does not include rationale | Does not recommend a policy change that addresses the patient safety and quality issues | 4.8 |
Evaluation and
Reporting: Plan, Do, Study, Act (PSDA)
|
Meets “Proficient” criteria and plan includes exceptional detail and demonstrates keen understanding of the PDSA model | Creates an evaluation plan using principles from the PDSA model | Creates an evaluation plan using principles from the PDSA model, but plan is missing principles from the model or plan is cursory or illogical | Does not create an evaluation plan using principles from the
PDSA model |
2.74 |
Evaluation and
Reporting: Timeline
|
Meets “Proficient” criteria and includes exceptional detail in explaining the rationale for timeline | Justifies a timeline for evaluation of performanceimprovement through
explanation of activities |
Justifies a timeline for evaluation of performanceimprovement but with gaps in detail or missing key activities | Does not justify a timeline for evaluation of performanceimprovement activities | 2.74 |
Critical Elements | Exemplary (100%) | Proficient (85%) | Needs Improvement (55%) | Not Evident (0%) | Value |
Evaluation and
Reporting: New Technology
|
Meets “Proficient” criteria and response demonstrates insightful awareness of how to measure the success of the new technology | Explains how to measure the successful implementation of the new technology suggested in the Process Improvements section | Explains plans to measure the successful implementation of the new technology suggested in the Process Improvements section, but explanation is
cursory or contains missing key components |
Does not explain how to measure the successful implementation of the new technology suggested in the Process Improvements section | 3.2 |
Evaluation and Reporting:
Accreditation
|
Meets “Proficient” criteria and includes exceptional detail in describing the changes to the process | Describes the changes to the processes for managing data within the organization for accreditation reporting | Describes the changes to the processes for managing data within the organization, but description lacks detail or is unclear | Does not describe the changes to the processes for managing data within the organization for accreditation reporting | 3.2 |
Articulation of Response | Submission is free of errors related to citations, grammar, spelling, syntax, and organization and is presented in a professional and easy-to-read format | Submission has no major errors related to citations, grammar, spelling, syntax, or organization | Submission has major errors related to citations, grammar, spelling, syntax, or organization that negatively impact readability and articulation of main ideas | Submission has critical errors related to citations, grammar, spelling, syntax, or organization that prevent understanding of ideas | 4.02 |
Total | 100% |
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